Last updated: June 2026
1. Introduction
RxEMR ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Electronic Medical Records platform.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number, date of birth)
- Protected health information (PHI) relevant to patient care
- Medical history, diagnoses, lab results, and imaging data
- Payment and billing information
- Account credentials and login information
- Communication preferences and consent records
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our EMR platform services
- To facilitate patient care, diagnosis, and treatment
- To process payments and manage billing
- To improve our platform and user experience
- To comply with legal and regulatory obligations
- To communicate important updates and notifications
4. Data Protection
We implement appropriate technical and organizational measures to protect your personal data, including:
- End-to-end encryption for data in transit (TLS 1.3)
- Encryption at rest using AES-256
- Role-based access controls with granular permissions
- Comprehensive audit logging of all data access
- Regular security assessments and penetration testing
- HIPAA-compliant data handling procedures
5. Data Sharing
We do not sell your personal information. We may share your information with:
- Healthcare providers involved in patient care
- Regulatory authorities as required by law
- Service providers who assist in platform operations (subject to confidentiality agreements)
- Health information exchanges with patient consent
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data (subject to legal retention requirements)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
7. Cookies
We use essential cookies for platform functionality and analytics cookies to improve user experience. You can control cookie preferences through your browser settings. Essential cookies cannot be disabled as they are required for platform operation.
8. Contact
If you have questions about this Privacy Policy, please contact us at privacy@rxemr.com.